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Returns and Cancellations

Returns are accepted only if the product received is ‘Damaged’ or ‘Defective’ or ‘Not the same item as ordered’.

However, in extreme cases returns will be accepted where the customer bears the shipping charges.

Returns are strictly not accepted in case of COD orders.

Custom-made Abaya orders cannot be returned.

All returned items must be unused and unwashed.They must be returned with original packaging and tags in place.Items without tags will not be accepted.

Once we receive the returned the products, a quality check will be performed on the items by our quality check team.This is subject to the return having met the following requirements:

  • The items should be unused and unwashed.
  • The packaging should have the original packaging and tags in place.

Any returned item received by us that does not meet the above mentioned conditions will not be accepted, and will be returned to the customer at their expense. No amount will be reimbursed in this case.

The payment for all COD returned products will be done to the customers Muslimkart account in the form of store credit , which the customer can use for his/her next purchase.

You can return an order by packing the items in the exact same packaging as ours without any tags removed and mention our office address on the package.Our address is
#268, 6th Main ,
Mico Layout BTM 2nd Stage
Bangalore- 560076

You shall then visit your nearest courier service to send us the package.Please note the shipping charges will be borne by the customer.

Once you have sent us the package , kindly email us at with your order id, Name , Products returned and the tracking id of the returned products.